it seems to me that this is a "bright" pixel ... but I'm not sure that my monitor has/covered by the Premium Panel Guarantee. How can i get this info to be sure that I can return it for warranty replacement?
Additional info: * Was the monitor purchased directly from Dell or some reseller? And when? ---> this month * What is the monitor model? ---> Dell AW2518H * What is the video card? ---> MSI GTX1080 Gaming X+ * What video out ports are on the video card? (VGA/DVI/HDMI/DP/mDP) ---> DP * What operating system is installed on the computer? ---> Win10 x64 * What is the 20 digit alpha-numeric monitor serial number and A0x revision? ---> CN-0JCYDY-QDC00-75Q-0CVU-A01 (service tag 5G2M4K2) * What Windows power plan? Example = High performance, PCI-e Link State Off ---> High performance
Manufactured on May 26, 2017. So they had it on their shelves for 6 months? I hope that they didn't sell it, then had it returned to them and resold it as new. You can contact them and ask for a new exchange or refund. Per our policy for reseller sold monitors, if you go through us, the replacement will be a refurbished exchange.