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August 14th, 2022 13:00

C2422HE, daisy chained, not waking P2422H

We have around 200 C2422HE daisy chained to either P2422H or U2422HE. When the C's are chained to the U monitors with MST "on" on both, wake works fine.

Without MST enabled on the U, the U fails to wake without a toggle of the joystick on the back of the monitor or power cycled. We've worked with this by just enabling MST on both the C and the U.

With the C chained to the P monitors, the Ps will not wake unless toggled by the joystick (or power cycled).

I found this post and hoped there was a firmware update for the C2422HE that would correct this issue? 

P2422HE to P2422H, daisy chained, not waking P2422H?

The monitor I am testing with is running M2T105. Online, I could only find M2T104 (an older version).  I have not downgraded to test as of yet. Do you have any suggestions?

3 Posts

February 27th, 2023 09:00

We ended up hard setting the input on the secondary monitor.  As long as it was on auto, it would continue to not wake up appropriately, regardless of firmware. 

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54.2K Posts

August 15th, 2022 03:00

The C2422HE drivers page shows the April 4, 2022 M2T108 firmware update. Check the C2422HE Menu- Others and verify that all are running M2T108 or laterIt is never advisable to install an "older" firmware on top of a newer firmware.

The U2422HE drivers page only shows the older September 20, 2021 M3B304 firmware update.

The P2422H drivers page does not show any firmware updates.

DDC/CI should be turned ON in all three monitor Menu- Others.

Typically, the secondary monitor does not need MST On.

In any MST DP daisy chain setup, the secondary monitor must be using its DP in port.

Capture.JPGCapture1.JPG

3 Posts

August 15th, 2022 04:00

Awesome, ty.  Will try that today.

2 Posts

February 16th, 2023 22:00

Was your issue resolved? We are having the same problem  

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