Highlighted
raghunayak
1 Copper

Dell U2713H Monitor international warranty support

Hi, I had purchased a Dell monitor from UAE during 2013. For past 2 years, I had not faced any issues with the monitor. Due to travel, I had not used this monitor for about 4 months. Now I see that this monitor has developed a lot of dead pixels on its own. As I live in India, I had initiated the ownership transfer & same was processed few days ago by Dell. Now when I call local Dell support phone, they are telling that Dell monitors do not have International warranty & I need to send it back to UAE for warranty support. Is it true? I have tried resetting the monitor via OSD & also tried with multiple laptops. The issue is with the monitor.

Tags (2)
0 Kudos
1 Reply
Moderator
Moderator

RE: Dell U2713H Monitor international warranty support

This Dell India site clearly shows that the monitor service tag has been transferred to India. The Local Dell support are incorrect. They should support this monitor.

0 Kudos