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August 8th, 2012 08:00

LCD TV W3007 Thin red vertical line

Hi. I have a feeling the answer is "I'm sorry. That's too bad," but I'm going to ask the question anyway.

My monitor just developed a pixel-wide vertical line from top to bottom. It appears blue-ish on white backgrounds and red on most other color backgrounds. The line appears even when the DVI cable is unplugged and the monitor starts cycling through colors on its own.

Does anyone know if the is a repairable condition, or am I just outta luck (which would make me very sad!)

Thanks,

John

Community Manager

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54.2K Posts

August 8th, 2012 09:00

johnrallison,

Dell does not repair monitors or sell internal monitor components. We do not even have monitor repair/disassembly documentation. We simply replace them while under warranty. You can try these 3rd party repair sites:

http://www.lcdrepair.com/

www.ercservice.com/.../monitor-repair.html

http://www.shopjimmy.com/dell

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