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Monitor exchanges based on revision numbers.
All,
There are many questions about this so I am attempting to clarify. A monitor exchange will only be done if you have proven that your monitor is defective. Additionally, if you have revision A02, we will not exchange the monitor just because A03 and A04 were released.
Concerning the monitor revisions, there is only one part number for the monitor. This means, when you initiate an exchange for a defective monitor, there is no way that we can know what revision you will receive.
There are many questions about this so I am attempting to clarify. A monitor exchange will only be done if you have proven that your monitor is defective. Additionally, if you have revision A02, we will not exchange the monitor just because A03 and A04 were released.
Concerning the monitor revisions, there is only one part number for the monitor. This means, when you initiate an exchange for a defective monitor, there is no way that we can know what revision you will receive.
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DELL-Chris M
#IWork4Dell
xelink
4 Posts
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March 2nd, 2007 04:00
all the facts
983 Posts
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March 20th, 2007 04:00
Message Edited by all the facts on 03-20-2007 12:05 AM
DELL-Chris M
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March 20th, 2007 11:00
2407 A02's BAND, proof enough for any exchange.
* Not exactly correct.
Banding is proof enough for any exchange.
A02 is NOT proof enough for any exchange.
gman757
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April 24th, 2007 20:00
DELL-Chris M
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April 24th, 2007 20:00
I was told by Product Group that the A04 is the only one in the hubs.
Pogs
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May 10th, 2007 23:00
Message Edited by Pogs on 05-10-2007 07:42 PM