Highlighted
muomah2
1 Copper

Monitor in Sleep Mode, Computer diagnostics green, amber, green, green

My Dell monitor is in power save mode and i cannot get it to wake up. Is it dead?. There are 4 LED lights next to the power cable at the back of the PC. They are

labled A,B,C,D. the "B" LED color is quite different from the rest. When I used same monitor in another PC it works fine and the monitor comes on. Please comment if anyone has ran into same/similar issue(s) before.

Thanks,

Chris U.

0 Kudos
2 Replies

Re: DELL MONITOR IN POWER SLEEP MODE

Hi Chris U,

As the monitor is working fine when connected it to a second computer, the problem could be with the first computer which is not allowing the video signals to display on the monitor.

Did you try connecting a different monitor to the first computer and check if that displays anything on the monitor? If not please try it, this will help us to isolate the between the monitor and the computer.

Please post the results and the model of the monitor for further help.

To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/YBlak6

Thanks & Regards,
Nikhil D
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

0 Kudos
Moderator
Moderator

Re: DELL MONITOR IN POWER SLEEP MODE

What specific Dell computer is this? The ABCD leds are a diagnostic for the computer, not the monitor.

0 Kudos