Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

Closed

10830

April 13th, 2016 07:00

Monitor model number from the serial number?, #3

Hi Larrymcc,

Sorry to bother you , i have also serial number for Dell monitor i need to know the model number for this :

CN-OWKFYR-74261-11Q-OPAL

Community Manager

 • 

54.2K Posts

April 13th, 2016 08:00

* Go back to the top of this Monitors Forum
* Open the Pinned posts, "FAQ Monitor"
* Open, "Monitor model identification from the serial number"

(edited)

3 Posts

April 21st, 2016 11:00

I have the same issue, and Service tag does not come up with anything.  Serial # is CN-0FJ44J-74445-5BO-AZJM-A01

Need to find the model, so I can troubleshoot why the Padlock icon keeps flashing. This belongs to one of our remote users, so I can't see what buttons are on his screen, or assist.

3 Posts

April 21st, 2016 13:00

Thank you!  I will have him give it a try and let you know if it worked.

Karen

Community Manager

 • 

54.2K Posts

April 21st, 2016 13:00

Dell part FJ44J = P2213

Possible ways to unlock =
* Press the #3 Menu button for 15 seconds
* Press the #4 Exit button for 15 seconds
* Press both the #3 Menu and #4 Exit buttons for 15 seconds
* Enter the monitor OSD (On Screen Display) -Others, look for Menu Lock, choose Unlock

No Events found!

Top