Mbelal
1 Copper

Monitor model number from the serial number?

Hi Larrymcc,

Sorry to bother you , i have also serial number for Dell monitor i need to know the model number for this :

CN-OWKFYR-74261-11Q-OPAL
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4 Replies
Moderator
Moderator

RE: Monitor model number from the serial number?

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shelties1
1 Copper

RE: Monitor model number from the serial number?

I have the same issue, and Service tag does not come up with anything.  Serial # is CN-0FJ44J-74445-5BO-AZJM-A01

Need to find the model, so I can troubleshoot why the Padlock icon keeps flashing. This belongs to one of our remote users, so I can't see what buttons are on his screen, or assist.

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Moderator
Moderator

RE: Monitor model number from the serial number?

Dell part FJ44J = P2213

Possible ways to unlock =
* Press the #3 Menu button for 15 seconds
* Press the #4 Exit button for 15 seconds
* Press both the #3 Menu and #4 Exit buttons for 15 seconds
* Enter the monitor OSD (On Screen Display) -Others, look for Menu Lock, choose Unlock

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shelties1
1 Copper

RE: Monitor model number from the serial number?

Thank you!  I will have him give it a try and let you know if it worked.

Karen

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