Highlighted
sherryzxt
1 Copper

Need help - monitor in power save mode, cannot connect to new desktop

I use DELL UltraSharp U2312HM monitor.

I bought a new ASUS CG8270 Desktop Computer (Intel Core i7-3770 / 128GB SSD / 3TB HDD / 32GB RAM / Windows 😎

It has NVIDIA GeForce GTX660 3GB graphic card. 


I cannot for the life of me connect them!!!!!

I've tried both VGA + DVI. I don't have HDMI lines. 

Neither of them works, I have no idea what's wrong, in the beginning it just said not connected, will go into power save mode in 5 minutes.

After that, it got stuck in power save mode. 

I've connected, disconnected, turned on, turned off, about over 20 times already.

Please help!!!!!!!! 

Tags (1)
0 Kudos
1 Reply

Re: Need help - monitor in power save mode, cannot connect to new desktop

Hi sherryzxt,

If the monitor has driver’s disc, please install the drivers for the monitor.

If you do not have the disk please use this link to install the drivers for the U2312HM monitor: http://dell.to/10iWvkw

Click the above link, select the operating system, click Download file and install the drivers listed by following the onscreen instructions.

Try changing the input source depending on cable connected, by using the monitors “Onscreen display menu”. Refer this link: http://bit.ly/Wjj0eg

Kindly let me now the results.

Thanks & Regards,
Nikhil D
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

0 Kudos