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4082
Need to get my replacement for ST2320L
But it seems like without my order number, i cant get it for replacement.
Is there any other way ?
All the receipt, invoices was thrown away, also cant get the purchase history base on my account.
The monitor is offically dead, cant power up , replaced power cord, changed the power socket, all is not working.
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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September 12th, 2012 14:00
Your IP says your in Singapore. You should contact Dell Order Support for your region. Have them do a DellServ search for your name, shipping address, or phone number. If you bought the monitor from us, that information should come up.
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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September 11th, 2012 09:00
simon_88,
"also cant get the purchase history base on my account."
Why not? What did Order Support say when they tried to look up your order number via a name, shipping address, phone number search?
simon_88
3 Posts
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September 11th, 2012 18:00
The main thing is that i do not have my order number..
simon_88
3 Posts
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September 13th, 2012 02:00
Thanks alot Chris, manage to get the info from them and proceed with my replacement request.