simon_88
1 Copper

Need to get my replacement for ST2320L

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But it seems like without my order number, i cant get it for replacement.

Is there any other way ?

All the receipt, invoices was thrown away, also cant get the purchase history base on my account.

The monitor is offically dead, cant power up , replaced power cord, changed the power socket, all is not working.

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Moderator
Moderator

Re: Need to get my replacement for ST2320L

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Your IP says your in Singapore. You should contact Dell Order Support for your region. Have them do a DellServ search for your name, shipping address, or phone number. If you bought the monitor from us, that information should come up.

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Moderator
Moderator

Re: Need to get my replacement for ST2320L

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simon_88,

"also cant get the purchase history base on my account."

Why not? What did Order Support say when they tried to look up your order number via a name, shipping address, phone number search?

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simon_88
1 Copper

Re: Need to get my replacement for ST2320L

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The main thing is that i do not have my order number..

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Moderator
Moderator

Re: Need to get my replacement for ST2320L

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Your IP says your in Singapore. You should contact Dell Order Support for your region. Have them do a DellServ search for your name, shipping address, or phone number. If you bought the monitor from us, that information should come up.

simon_88
1 Copper

Re: Need to get my replacement for ST2320L

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Thanks alot Chris, manage to get the info from them and proceed with my replacement request.

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