Start a Conversation

Unsolved

This post is more than 5 years old

1048

April 20th, 2017 09:00

P2214Hb, will not power on

Serial Number - CN-0T0RN6-74261-63S-7YRS
Rev: A06

My Laptop was out of Dock for a few weeks, loaded to dock and only one of my monitors lit up. It looked like power button not lit up, checked plugs all looked good. disconnected, moved to another location used a known working power cord, still no light, did not come up. Was using VGA port on this monitor, Second monitor was on DVI-D port. Do not think that is relevant at this point.

Community Manager

 • 

54.2K Posts

April 20th, 2017 14:00

* Disconnect every cable from the monitor including the power cable
* If a mechanical button, press and hold in the power button for 15 seconds. If not, just wait 30 seconds
* Reconnect only the power cable to the monitor
* Attempt to power it on. If no LEDs appear and nothing on the screen, it is defective. Read this

No Events found!

Top