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July 17th, 2017 16:00

P2272h no hdmi signal from your device message

I keep getting this message when booting my new XPS 8910 "P2217h no HDMI signal from your device".  The monitor will then show the message "entering power saving mode".  The Monitor then works fine.  My input source is set to HDMI.  My monitor & HDMI cable came with the computer.  Can anyone tell me why I get this message and if I can stop it.

Yank You

Community Manager

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54.2K Posts

July 18th, 2017 14:00

P2217H cables =
Power
USB 3.0 Upstream
VGA to VGA
DP to DP



P2217H video in ports = HDMI/VGA/DP

Ok, look at this picture of the rear of an XPS 8910. IF you see a video card in 6, you should not be using 11 or 12.

Community Manager

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54.2K Posts

July 18th, 2017 07:00

Check the monitor model number for us. There is no P2272h? Is the monitor connected to the XPS 8910 middle onboard HDMI out port or an HDMI out port on the bottom added discrete video card? If a video card, which specific video card model?

4 Posts

July 18th, 2017 09:00

Sorry the monitor is P2217H

4 Posts

July 18th, 2017 09:00

Sorry, Must be a loose nut behind the keyboard,   The monitor number is P2217H

4 Posts

July 18th, 2017 15:00

OK that gets the message off, thanks for your help

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