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Oren609
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P2415Q bright pixel and warranty

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hello

i have a bright pixel ,does warranty covers this?

another question is how do i contact dell i didn't find on the website,could

someone post a link. 

thanks.

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Moderator
Moderator

RE: P2415Q bright pixel and warranty

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Then it is not a bright pixel defect. It is a dark pixel defect. You need 6 or more to qualify for a monitor exchange.

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Moderator
Moderator

RE: P2415Q bright pixel and warranty

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I need to see it.
* The room must be using standard office lighting
* Change the windows desktop to an all black background
* Take and post a picture of this all black background showing me the pixel
* Change the windows desktop to an all white background
* Take and post a picture of this all white background showing me the pixel

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Oren609
1 Nickel

RE: P2415Q bright pixel and warranty

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hi

it only shows on white and on desktop background but not on black,i tried

to picture it but its impossible to see it in the photo because its very small.

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Moderator
Moderator

RE: P2415Q bright pixel and warranty

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Then it is not a bright pixel defect. It is a dark pixel defect. You need 6 or more to qualify for a monitor exchange.

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