Oren609
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P2415Q doesn't turn on connecting with display port cable

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hello

i have computer with Sapphire hd 7970 , it has display port and HDMI outputs.

i connected the cable i received with the monitor DP to mini DP and it worked ok for a week,

today i switched on my computer the computer turns on i can hear the windows starting but there is 

no signal on the display,so i tried to connect with second DP cable i have but it still doesn't work.

i also connected the computer to another monitor with DP cable and it works fine.

please advise.

thanks.

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1 Solution

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Moderator
Moderator

RE: P2415Q doesn't turn on connecting with display port cable

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* Turn the monitor off
* Disconnect all cables from the monitor including the power cable
* Press the monitor power button in for 15 seconds
* Reconnect the monitor cables and re-test

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Moderator
Moderator

RE: P2415Q doesn't turn on connecting with display port cable

Jump to solution

* Turn the monitor off
* Disconnect all cables from the monitor including the power cable
* Press the monitor power button in for 15 seconds
* Reconnect the monitor cables and re-test

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Oren609
1 Nickel

RE: P2415Q doesn't turn on connecting with display port cable

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I did these steps and now its working.

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