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May 4th, 2015 04:00

P2415Q doesn't turn on connecting with display port cable

hello

i have computer with Sapphire hd 7970 , it has display port and HDMI outputs.

i connected the cable i received with the monitor DP to mini DP and it worked ok for a week,

today i switched on my computer the computer turns on i can hear the windows starting but there is 

no signal on the display,so i tried to connect with second DP cable i have but it still doesn't work.

i also connected the computer to another monitor with DP cable and it works fine.

please advise.

thanks.

Community Manager

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54.2K Posts

May 4th, 2015 11:00

* Turn the monitor off
* Disconnect all cables from the monitor including the power cable
* Press the monitor power button in for 15 seconds
* Reconnect the monitor cables and re-test

7 Posts

May 5th, 2015 03:00

I did these steps and now its working.

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