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25903
P2415Q doesn't turn on connecting with display port cable
hello
i have computer with Sapphire hd 7970 , it has display port and HDMI outputs.
i connected the cable i received with the monitor DP to mini DP and it worked ok for a week,
today i switched on my computer the computer turns on i can hear the windows starting but there is
no signal on the display,so i tried to connect with second DP cable i have but it still doesn't work.
i also connected the computer to another monitor with DP cable and it works fine.
please advise.
thanks.
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
1
May 4th, 2015 11:00
* Turn the monitor off
* Disconnect all cables from the monitor including the power cable
* Press the monitor power button in for 15 seconds
* Reconnect the monitor cables and re-test
Oren609
7 Posts
0
May 5th, 2015 03:00
I did these steps and now its working.