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3777
P2417H, horrible backlight bleeding
Hello,
My DELL P2417H has backlight bleeding in the lower left corner.
Settings:
R=88%, G=88%, B=88%.
Brightness: 70%, Contrast: 80%
The provided DP cable is directly connected to my video card (GTX 1070)
The test was performed with the lights on and the other with the lights off (semi-dark room). The photos were taken from close distance and from 3-4 meters distance.
In the photos, the DELL display is on the right side and in the left side another non-DELL monitor (IPS panel) was used as comparison (which has brightness 90%, contrast 95%, R,G,B = 95% connected via HDMI to the same video card)
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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July 2nd, 2018 05:00
Based on your pictures, this monitor passes our manufacturer specification for overall uniformity.
* Go back to the top of this Monitors Forum
* Open, "FAQ Monitor (updated 7/2/18)"
* Open, "Backlight or Color/Tint uniformity policy"
If this uniformity standard is unacceptable to you, you have 30 days from the Dell invoice date to return the monitor. If NOT purchased directly from Dell, contact the reseller to arrange a return.
mihai.rad94
2 Posts
0
July 2nd, 2018 10:00
Hello,
So from my understandings this can't be fixed (without reducing brightness of course, which I don't recognize as fix). My other IPS panel monitor with greater brightness, contrast etc. doesn't have this.
The monitor was not purchased directly from Dell, I will return it to the reseller.
I just want to know if there is a chance that I can get the same monitor with less backlight bleeding or if the entire fabrication lot came with the same backlight bleeding.
DELL-Chris M
Community Manager
Community Manager
•
54.2K Posts
1
July 2nd, 2018 13:00
No two panels are the same and will be different. But all have the same manufacturer specifications. My advice, find and purchase one from a local store that actually has it up and running so you can test it.