Highlighted
apath
Copper

P2417H, or graphics card problem?

Jump to solution

Hi everybody,

I just bought a P2417H and I have a really strange problem (please check the following video)

while I scroll wrong colors appear for a moment. This happens mainly in grey pixels, which while scrolling become blue or purple. Do you think its my graphics card, or the monitor has a problem?

Thank you very much!

Tags (1)
0 Kudos
4 Replies
Moderator
Moderator

RE: P2417H, or graphics card problem?

Jump to solution

* Open the monitor OSD Menu, Display (page 35)
* Change Response Time to Fast
* Go to Color- Preset Modes
* Choose Custom Color
* Lower all RGB levels to 92
* Exit the OSD

0 Kudos
AlexAFlorov
Copper

RE: P2417H, or graphics card problem?

Jump to solution

Had the same problem, adjusted settings like  DELL-Chris M recommended , now it looks much better, but letters while scrolling or dragging window has now light nasty tail or plume... Smiley Sad

Any ideas, pls?

0 Kudos
Pan_Tofle
Bronze

RE: P2417H, or graphics card problem?

Jump to solution

Lowering all levels helped me, but the maximum brightness is lower now. Does every P2417H have this problem? Can I get replacement monitor without this problem? Like new revision or something... Thanks

0 Kudos
Moderator
Moderator

RE: P2417H, or graphics card problem?

Jump to solution

Pan_Tofle,

Getting an exchange will not help. I have not seen any news about different firmware. Use your video card control panel to adjust Brightness and Contrast.

0 Kudos