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P2417H, or graphics card problem?
Hi everybody,
I just bought a P2417H and I have a really strange problem (please check the following video)
while I scroll wrong colors appear for a moment. This happens mainly in grey pixels, which while scrolling become blue or purple. Do you think its my graphics card, or the monitor has a problem?
Thank you very much!
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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October 14th, 2016 09:00
* Open the monitor OSD Menu, Display (page 35)
* Change Response Time to Fast
* Go to Color- Preset Modes
* Choose Custom Color
* Lower all RGB levels to 92
* Exit the OSD
AlexAFlorov
1 Message
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December 30th, 2016 15:00
Had the same problem, adjusted settings like DELL-Chris M recommended , now it looks much better, but letters while scrolling or dragging window has now light nasty tail or plume... :(
Any ideas, pls?
Pan_Tofle
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October 31st, 2017 04:00
Lowering all levels helped me, but the maximum brightness is lower now. Does every P2417H have this problem? Can I get replacement monitor without this problem? Like new revision or something... Thanks
DELL-Chris M
Community Manager
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October 31st, 2017 06:00
Pan_Tofle,
Getting an exchange will not help. I have not seen any news about different firmware. Use your video card control panel to adjust Brightness and Contrast.