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J

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July 3rd, 2019 16:00

P2418D locks up Windows 10 for ~20 seconds when turned on

Hello, I have a 3-monitor setup with a S2417DG as the primary monitor and two P2418D, all connected through DP. When I turn any of the P2418D's off nothing out of the ordinary happens, but when I turn any of them back on Windows gets locked up for 10 seconds, and some of my windows get shuffled around. How can I prevent this behavior and make it function like the S2417DG? Thank you.

Community Manager

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54.2K Posts

July 4th, 2019 06:00

We need more information before we can troubleshoot.

 

* What PC model?
* What version of Windows?
* What video card?
* List every video out port on the video card
* Is each monitor connected to its own DP out port on the video card? Explain in detail how each monitor is connected using which ports and cabling
* Click my Dell-name and private message me the service tag numbers for the S2417DG and both P2418D

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