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May 9th, 2015 00:00

P2715Q, no signal from DP or mDP?

hi

My P2715Q just arrived on 4th, the monitor works fine before yesterday.......

I turned off the monitor (but my computer will sleep after 30 mins)

Yesterday, when I turn on the monitor, its show:  Entering power save mode

I tried to restart the computer, but no help. I changed a miniDP to DP cable, no help.
I buy a new DP to DP cable today, but still no help
But nothing wrong with HDMI to HDMI cable!!!

I am sure my display card is not faulty, because I borrowed a display card from my friend and test, same issue.

I called my local Dell hotline, but today they are not working

What can I do now?

THANKS!

331 Posts

May 10th, 2015 11:00

Hi crazy_kkkkk,

Thank you for writing to the Dell Community Forum.

Please try the steps to solve No Video on DP/Mini DP on DELL P2715Q Flat Panel Monitor.

Do reply to this community thread so that if there are any more queries we will be glad to assist you.

Have a great day ahead.

May 13th, 2015 04:00

Try pulling the power cable, then re-plugging it, just fixed it for me.

Got the idea from here: en.community.dell.com/.../19600249

It would seem like it's a common problem with the Dell displays unfortunately

1 Message

January 5th, 2019 09:00

Thanks @peter.dolkens this saved me, but only after buying a new cable etc. 

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