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STASUZI
1 Copper

P2717H, XPS 8920, GeForce GTX 1060, connection

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I just purchased a new XPS 8920. This was after Dell exchanged four, I said four monitors and two towers. The P2717H cannot be detected with either the HDMI or the DP cable. This is pretty exhausting.

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Moderator
Moderator

Re: P2717H, XPS 8920, GeForce GTX 1060, connection

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My apologies for all of the issues. For us to help troubleshoot, we need some data. Click my name and private message me the XPS 8920 service tag number.

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STASUZI
1 Copper

Re: P2717H, XPS 8920, GeForce GTX 1060, connection

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I'm not very savvy but I'll try my best to give you info. The computer is a XPS 8920. My husband says it's a regular video card? Don't know if the video card means the same as a graphics card, then the graphics card is a GeForce GTX 1060 with 6GB GDDR5 graphics memory. Running Windows 10.

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STASUZI
1 Copper

Re: P2717H, XPS 8920, GeForce GTX 1060, connection

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continued... the monitor says P2717H Dell brand

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Moderator
Moderator

Re: P2717H, XPS 8920, GeForce GTX 1060, connection

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GeForce GTX 1060 video out ports =
DVI-D DL/HDMI 2.0/DP 1.3/DP 1.3/DP 1.3

P2717H video in ports =
HDMI, DP, VGA (maximum resolution is 1920x1080 so no difference in using HDMI or DP)

* Turn the XPS 8920 and the P2717H off
* Disconnect all video cables from the P2717H
* Look at the picture below of the rear of the XPS 8920. The P2717H must be connected to the added video card in slot 2/3/4. Not to the onboard DP/HDMI ports in section 1 =

* Connect like this =
XPS 8920 GeForce GTX 1060 DP out port --> P2717H DP to DP cable --> P2717H DP in port

* Turn the P2717H on, then the XPS 8920

* Press the P2717H second from left Input Source button
* Check DP
* Exit the Menu

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