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P4317Q, where to find screws?

I have a 43" Dell monitor, model P4317Q. After a recent house move all the screws have disappeared. There are about four screws to attach the back plate. But I also need another bigger screw which screws up from the stand plate into the upright part of the stand. This monitor is HEAVY. I will need that stand screw and the back plate screws. I have found the user manual on this site and downloaded it. It does not gives the specifications of the screws involved. I can't get through to a human being at Dell to find out where if anywhere it is possible to find the specifications of these screws.

Anyone got any ideas?

2 Replies
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Community Manager
Community Manager

Re: P4317Q, where to find screws?

The four back screws are M4 x 10 mm. Still researching the large stand screw.


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Community Manager
Community Manager

Re: P4317Q, where to find screws?

Dell does not have the stand screw as a part that can be shipped. I did find this picture which has size data =

Capture.JPG

Please reply to the Private Message sent by the DELL-Cares agent with the following private data =
P4317Q Service Tag number
P4317Q 20 digit serial number
Your full name, shipping address, phone, email address