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S2240L, gradient banding or color banding
hi,
i have dell monitor model S2240L. From 1 month am facing with gradient banding or color banding. I have checked with other cables & also tried by connecting to other PC there also same issue. I have buyed 1 year back exactly. I have searched online but haven't got any solution.
DELL-Chris M
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September 18th, 2015 16:00
You need to post pictures of the monitor while running the monitor Self-Test and BID (Built-in Diagnostic), page 38-39. Based on those pictures, I will tell you if the monitor meets our manufacturer specifications for gradient and color banding.
sanjay2855632
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September 19th, 2015 01:00
DELL-Chris M
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September 19th, 2015 17:00
That does not appear to be the Built-in Diagnostic? It should just be full colored screens?
sanjay2668
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September 21st, 2015 11:00
here are the self test images and built in diagnotic images done
DELL-Chris M
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September 21st, 2015 13:00
Per the warranty, you may initiate a monitor exchange.
sanjay2855632
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September 22nd, 2015 02:00
i have talked to customer care he was saying me there is no problem with my monitor
if u send me technician they will know clearly what was the issue
and there are no service centers too here
for whom i should give my details for exchange
my monitor manufactured date is MAY 2014
sanjay2855632
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September 22nd, 2015 03:00
what is the process for exchanging my monitor s2240L
DELL-Chris M
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September 22nd, 2015 06:00
The instructions are in my link. But I cannot know how Dell India is going to handle this.