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November 16th, 2019 09:00

S2319H, edge distortion

Hello. I bought  a Dell S2319H and have some problem. If I move my head to the left side (5-10 cm), then the opposite edge of the display will begin to distort and become invisible. This is very interfering in applications with scroll bar, it strongly visually appears. If I change resolution to 1900/1080 this effect disappears. I would like to know this normal or bug. I recorded a short video, look on right vertical.

Community Manager

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54.2K Posts

November 18th, 2019 06:00

Click my DELL-username and send me the following information via a Private Message;
- S2319H service tag number
- S2319H 20 digit serial number
- Your full name, shipping address, phone, email address
- If this was NOT purchased directly from Dell by you, you have to fill out the Ownership Transfer form


* 1900x1080 is not a supported resolution (page 42)

* Factory Reset the S2319H (page 27)

 

* Post pictures of the full colored screens while running the stand alone Built-in diagnostics (page 32)

Community Manager

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54.2K Posts

November 19th, 2019 06:00

Awaiting a response to my previous public troubleshooting reply and a private message with the service tag number and other data.

Community Manager

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54.2K Posts

November 20th, 2019 06:00

Because we have not received a reply from you, we are closing this case. If you return at a later date, please start a new thread and reference this one.

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