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1 Copper

S2340L, keeps restarting?

Hi everyone,

I'm using desktop pc. My monitor started to restart randomly. But it's weird, it doesn't happen when I play games.

It only happens browsing, using desktop apps etc.

* Graphic Card MSI GTX 1070

* I've bought another power adapter for monitor, did not solve.

Thanks,

Cem

4 Replies
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Community Manager
Community Manager

Re: S2340L, keeps restarting?

* What is the 2012 S2340L 20 digit serial number?
* Have you tested the S2340L and the same video cable on a different PC?
* What desktop PC model?
* How is the S2340L connecting to the MSI GTX 1070?
* The S2340L has VGA and DVI video in ports. List all of the video out ports on the MSI GTX 1070


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1 Copper

Re: S2340L, keeps restarting?

Hi Chris,

S/N: CN-05FYJ5-64180-4AT-0CAT

No I didn't tested monitor the monitor on a different pc

My desktop pc is not a Dell computer, assembled by me.

I'm using HDMI cable.

Monitor has HDMI and VGA ports. MSI GTX 1070 has HDMI, VGA and DVI ports.

Thanks

 

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Community Manager
Community Manager

Re: S2340L, keeps restarting?

No I didn't tested monitor the monitor on a different pc.
* That would be helpful to see if the issue follows the S2340L

 

* Built on October 29, 2015. Warranty expired on October 29, 2018

 

* Turn the S2340L and PC off
* Disconnect the S2340L power cable from the wall power outlet
* Disconnect every cable (including the power cable) from the S2340L
* Press the S2340L power button in for 8 seconds
* Reconnect the S2340L power cable to the wall power outlet
* Reconnect the power cable and the HDMI to HDMI cable to the S2340L
* Turn the S2340L and PC on and retest


Community Manager
Community Manager

Re: S2340L, keeps restarting?

Since we have not received a reply from you, we are closing this case.