Last reply by 12-20-2020 Unsolved
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1 Copper
1 Copper

S2421HS, second monitor

I have the Dell S2421HS as my second monitor using HDMI. Whenever I turn it off, I can still drag windows and move my cursor into it. I've installed the monitors drivers and restarted my computer. Any help please.

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We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.


* If the S2421HS second monitor is powered off, why would you try to drag windows or icons to it?
* What PC model?
* What is the first monitor model?
* Explain in detail how both monitor are connecting to the PC

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