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March 1st, 2013 21:00

S2440L, AC adapter GXYHH?

I have recent purchased 4 DELL S2440L monitors. I purchased the first 2 in November 2012 and the next 2 in January 2013. Of the 4 monitors, 3 of the power supplies are not working. I contacted technical support, they immediately forwarded me to sales. The sales agent wasn't sure if those power supplies would be available for replacement and I would need to wait a few weeks to find out. Can I please get a more of a definitive answer. Do I need to buy 4 more monitors? or can I get replacements? The power supply Model is: LiteOn PA-1041-71. Help anyone? Please?

 

Community Manager

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54.2K Posts

March 2nd, 2013 02:00

 

Call Dell Spare Parts 1-800-357-3355 and ask for price and availability of the Dell part number GXYHH. If we do not have it, there are several eBay sellers here for part GXYHH.

May 6th, 2013 12:00

Hi Chris,

I lost my power adapter to my S2440L monitor. I tried ordering one through Dell and have received TWO power cables instead! Please help! I have been transferred so many times through multiple timezones and continents that my head is spinning!

Regards,
Winfield Cartwright

Community Manager

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54.2K Posts

May 7th, 2013 06:00

Win.Cartwright,

Call Dell Spare Parts 800-357-3355. Tell them you need to purchase,

GXYHH AC Adapter, 40Watt, Delta, 12 Volt DC, for S2740L/S2440L/S2340L/S2340M/S2240L/S2240M/S2240T

May 7th, 2013 07:00

Hi Chris, I talked with the Parts Dept, the Technical Support dept., the Warranty dept., and I think the Sales dept. At NO time were they able to help me get the power adapter. Finnaly a gentleman found one on Amazon. So, that's where I directed my business.

Thank-you for your help though..

Win Cartwright

Community Manager

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54.2K Posts

July 8th, 2013 10:00

Joe Pennington,

Was the S2440L purchase directly from Dell? Was the power adapter provided in the monitor box? Via private message (click my username in blue and then click Start Conversation) send me the following information =
Email Address:
Name:
Shipping Address:
Phone number:
Monitor 20 digit alphanumeric PPID serial number:
Monitor revision number found on label:
Order number:
Reason:

July 8th, 2013 10:00

Likewise, I needed to order a power adapter for my Dell S2440L.  I was hopeful when I found this post, and called the number listed.  I had the model of the monitor, the same manufacturer and model number listed as Newman above, and the advice from Dell-Chris.  During the phone call, we established my billing address, my shipping address, and the number of employees that I have.  What that has to do with it, I have no idea.  This should be no problem, I thought, armed with all the information I have.  I mean, how tricky can this be?  But something was wrong: "This is for a laptop, right?"  No, a monitor.  "You are looking for a power supply?" No, an adapter.  "Can I have the service tag off the CPU?"  I built my own. On like that for twenty minutes, with me knowing this would not end well.  So how hard is it for Dell to look up a part from their manufacturer,  even when provided a model number?  

August 20th, 2013 20:00

Does anywhere sell the GXYHH AC Adapter, 40Watt, Delta, 12 Volt DC, for S2740L/S2440L/S2340L/S2340M/S2240L/S2240M/S2240T. I have looked on amazon, called Dell spare parts, and talked to dell chat. No luck. 

1 Message

September 2nd, 2013 18:00

Was there an answer from Dell to this question?

Community Manager

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54.2K Posts

September 3rd, 2013 06:00

WN10,

GXYHH was the 40w AC adapter for the following monitors and computers:
S2240L, S2240M, S2240T, S2340L, S2340M, S2440L, S2740L, Laptop Vostro 3350, Desktop XPS 8700

You can buy one here:
http://www.onlinesell.ro/catalog/product_info.php?products_id=79160

But you will also need the power cable that attaches from the wall outlet to the AC adapter.
5120P Americas
16583 UK/Ireland
23322 Italy/Chile
91949 Switzerland
95095 Denmark
K2819 Middle East, Africa
MJ159 Israel

1 Message

February 6th, 2018 03:00

Hi Chris,

Can you tell me where can buy GXYHH adapter, and GXYHH adapter for which LCD moniter, thank you.

Community Manager

 • 

54.2K Posts

February 6th, 2018 06:00

 

Call Dell Spare Parts 1-800-357-3355 and ask for price and availability of the Dell part number GXYHH. If we do not have it, there are several eBay sellers here for part GXYHH.

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