I have an S2716DG monitor. I'm experiencing intense pinkish nuances in all color preset modes. I have tried factory reset, hard reset, and run the built-in diagnosis, but nothing worked. In softMCCS program, I see a lot of strange things, like my monitor SN to be: #ASN3yQGY1eHd. My monitor SN: CN-0Y44M5-QDC00-7BE-057U-A07
* Reset again to Factory defaults in the OSD (On Screen Display). Then post pictures of the S2716DG stand alone BID colored screens * Are you asking what firmware is currently installed?
Not sure why softMCCS is not reporting the correct data for you. softMCCS 2.5.0.1070 is reporting my D3218HN S/N number correctly. Perhaps uninstall softMCCS, reboot when done, then install the latest version and retest.
My data = - softMCCS X9R5K7990URE - D3218HN label CN-0X9R5K-BO300-799-0URE Dell monitor part number = X9R5K D3218HN Build date = 799 (9/9/17) OEM manufacturer code = 0URE
Your data = - softMCCS ASN3YQGY1EHD - S2716DG label CN-0Y44M5-QDC00-7BE-057U Dell monitor part number = Y44M5 S2716DG Build date = 7BE (11/14/17) OEM manufacturer code = 057U
I removed the link since it shows private data. The label is legit. Our tool still shows Best Buy as the owner. You need to fill out this form to get it into your name. No, we never offered the S2716DG firmware as a download.
Reset again to Factory defaults in the OSD (On Screen Display). Then post the links to pictures of the S2716DG stand alone BID colored screens.
* To what system model is the S2716DG connected? * To what video card? * To what video card port? * If Nvidia and connecting using its DP out port and DP in on the S2716DG, have you tested with G-SYNC enabled in the Nvidia Control Panel? Testing all Hz, 2560x1440 60Hz/85Hz/100Hz/120Hz/144Hz * Then with G-SYNC disabled testing at 60Hz?
nevermind, i can still return the monitor from where i bought it. But i`ll probably link this thread as motivation. I thought i could fix it by rewriting the firmware. Thx anyway.
After investigating a bit those last days, i found that the reason for the wrong serial number has to do with the corruption of the EDID file,the one storred in the monitor's EEPROM.
To be sure, can you post me an similar(the same model, without private data) EDID file ( obtained with real time mode of the Monitor Asset Manager software)?
Monitor Model name............... Dell S2716DG Manufacturer............. Dell Plug and Play ID......... DELA0D1 Serial number............ #ASNioe8P/tXd Manufacture date......... 2016, ISO week 10 Filter driver............ None ------------------------- EDID revision............ 1.4 Input signal type........ Digital (DisplayPort) Color bit depth.......... 8 bits per primary color Color encoding formats... RGB 4:4:4 Screen size.............. 600 x 340 mm (27.2 in) Power management......... Not supported Extension blocs.......... 1 (CEA-EXT) ------------------------- DDC/CI................... n/a
Color characteristics Default color space...... sRGB Display gamma............ 2.20 Red chromaticity......... Rx 0.640 - Ry 0.330 Green chromaticity....... Gx 0.300 - Gy 0.600 Blue chromaticity........ Bx 0.150 - By 0.060 White point (default).... Wx 0.313 - Wy 0.329 Additional descriptors... None
CE audio data (formats supported) LPCM 2-channel, 16-bit at 32/44/48 kHz
CE speaker allocation data Channel configuration.... 2.0 Front left/right......... Yes Front LFE................ No Front center............. No Rear left/right.......... No Rear center.............. No Front left/right center.. No Rear left/right center... No Rear LFE................. No
CE vendor specific data (VSDB) IEEE registration number. 0x00044B CEC physical address..... 0.1.0.1 Maximum TMDS clock....... 165MHz
Report information Date generated........... 7/23/2018 Software revision........ 2.90.0.1020 Data source.............. File Operating system......... 10.0.17134.2
Raw data 00,FF,FF,FF,FF,FF,FF,00,10,AC,D1,A0,51,34,4C,30,0A,1A,01,04,A5,3C,22,78,06,EE,91,A3,54,4C,99,26, 0F,50,54,21,08,00,01,01,01,01,01,01,01,01,01,01,01,01,01,01,01,01,56,5E,00,A0,A0,A0,29,50,30,20, 35,00,56,50,21,00,00,1A,00,00,00,FF,00,23,41,53,4E,69,6F,65,38,50,2F,74,58,64,00,00,00,FD,00,1E, 90,22,D1,39,01,0A,20,20,20,20,20,20,00,00,00,FC,00,44,65,6C,6C,20,53,32,37,31,36,44,47,0A,01,2E, 02,03,12,41,23,09,07,01,83,01,00,00,65,4B,04,00,01,01,5A,87,00,A0,A0,A0,3B,50,30,20,35,00,56,50, 21,00,00,1A,5A,A0,00,A0,A0,A0,46,50,30,20,35,00,56,50,21,00,00,1A,6F,C2,00,A0,A0,A0,55,50,30,20, 35,00,56,50,21,00,00,1A,8F,DE,00,A0,A0,A0,0F,50,30,20,35,00,56,50,21,00,00,1E,1C,25,00,A0,A0,A0, 11,50,30,20,35,00,56,50,21,00,00,1A,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,98
Monitor Model name............... Dell S2716DG Manufacturer............. Dell Plug and Play ID......... DELA0D1 Serial number............ #ASMHQGwq3eDd Manufacture date......... 2017, ISO week 46 Filter driver............ None ------------------------- EDID revision............ 1.4 Input signal type........ Digital (DisplayPort) Color bit depth.......... 8 bits per primary color Color encoding formats... RGB 4:4:4 Screen size.............. 600 x 340 mm (27.2 in) Power management......... Not supported Extension blocs.......... 1 (CEA-EXT) ------------------------- DDC/CI................... Supported MCCS revison............. 2.2 Display technology....... TFT Controller............... Unknown Firmware revision........ 4.89 Firmware flags........... 0x0002FFFF Active power on time..... 3 hours Power consumption........ 6.55 kWh Current frequency........ 222.54kHz, 144.00Hz
Color characteristics Default color space...... sRGB Display gamma............ 2.20 Red chromaticity......... Rx 0.640 - Ry 0.330 Green chromaticity....... Gx 0.300 - Gy 0.600 Blue chromaticity........ Bx 0.150 - By 0.060 White point (default).... Wx 0.313 - Wy 0.329 Additional descriptors... None
CE audio data (formats supported) LPCM 2-channel, 16-bit at 32/44/48 kHz
CE speaker allocation data Channel configuration.... 2.0 Front left/right......... Yes Front LFE................ No Front center............. No Rear left/right.......... No Rear center.............. No Front left/right center.. No Rear left/right center... No Rear LFE................. No
CE vendor specific data (VSDB) IEEE registration number. 0x00044B CEC physical address..... 0.1.0.1 Maximum TMDS clock....... 165MHz
Report information Date generated........... 7/23/2018 Software revision........ 2.90.0.1020 Data source.............. Real-time 0x0100 Operating system......... 10.0.17134.2
Raw data 00,FF,FF,FF,FF,FF,FF,00,10,AC,D1,A0,55,43,37,30,2E,1B,01,04,A5,3C,22,78,06,EE,91,A3,54,4C,99,26, 0F,50,54,21,08,00,01,01,01,01,01,01,01,01,01,01,01,01,01,01,01,01,56,5E,00,A0,A0,A0,29,50,30,20, 35,00,56,50,21,00,00,1A,00,00,00,FF,00,23,41,53,4D,48,51,47,77,71,33,65,44,64,00,00,00,FD,00,1E, 90,22,DE,3B,01,0A,20,20,20,20,20,20,00,00,00,FC,00,44,65,6C,6C,20,53,32,37,31,36,44,47,0A,01,19, 02,03,12,41,23,09,07,01,83,01,00,00,65,4B,04,00,01,01,5A,87,00,A0,A0,A0,3B,50,30,20,35,00,56,50, 21,00,00,1A,5A,A0,00,A0,A0,A0,46,50,30,20,35,00,56,50,21,00,00,1A,6F,C2,00,A0,A0,A0,55,50,30,20, 35,00,56,50,21,00,00,1A,22,E5,00,50,A0,A0,67,50,08,20,3A,00,56,50,21,00,00,1E,1C,25,00,A0,A0,A0, 11,50,30,20,35,00,56,50,21,00,00,1A,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,19
well, i returned my old one and i got another, but same problem, edid data of this monitor is similar to an acer predator, not to an dell one. i can post you edid files or label if you want. now all i need is to know how to enter service menu.
the SN to the new one is: CN-0Y44MS-QDC00-7BE-07CU-A07
i tried see the code from ubuntu and is the same as the one my program shows it.
