OhCommonReally
2 Bronze

Re: S2716DG, firmware question

for example my monitor shows this values 

Horizontal scan range.... 34-222kHz
Vertical scan range...... 30-144Hz
Video bandwidth.......... 590MHz

and it must be like(from an inf file i downloaded)

Horizontal scan range.... 34-209kHz
Vertical scan range...... 30-144Hz
Video bandwidth.......... 570MHz

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DELL-Chris M
Community Manager
Community Manager

Re: S2716DG, firmware question

 

"but same problem, edid data of this monitor is similar to an acer predator, not to an dell one"

And how does this present itself as a problem with the replacement? Are you saying that the replacement has the same pinkish issue?

 



 

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OhCommonReally
2 Bronze

Re: S2716DG, firmware question

No, this one doesn't have pinkish problems, but after what i've seen the edid data on the first one and now on the second monitor, my paranoia pushes me to think there is a third factor implied. Both monitors were brand new but bought from the same vendor. I wanna install a proper edid data and i know how. I just wanna see if i got scammed or something. If you don't wanna make public the service menu way of access you could at least message it privately. And there are different timings between those 2 monitors, maybe the image is a bit choppy but i cant tell you if that's the case.

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OhCommonReally
2 Bronze

Re: S2716DG, firmware question

Ok,with service mode i couldn't rewrite the edid form some reason, then i tried to override the windows driver(from device manager) with my edid .inf file (removed signature protection). The shocking thing is that the monitor didnt work at all after that(it worked before restarting, after it showed that monitor lacked signal) (uninstalled the edid override and now works fine i guess). The edid is the one posted before.

any ideea what went wrong? 

here is the inf file:

Spoiler
; INF file generated by Monitor Asset Manager (2.90.0.1002), 4/30/2016
; Copyright (c) 1995-2015, EnTech Taiwan.
; Internet: http://www.entechtaiwan.com

[Version]
Signature="$WINDOWS NT$"
Class=Monitor
ClassGUID={4d36e96e-e325-11ce-bfc1-08002be10318}
Provider=%MFG%
DriverVer=4/30/2016, 1.0.0.0
;CatalogFile=YourSignedCatalogFile.cat

[DestinationDirs]
DefaultDestDir=23

[SourceDisksNames]
1=%DISC%

[SourceDisksFiles]
;YourColorProfileFile.icm

[Manufacturer]
%VENDOR%=EDID_OVERRIDE,NTx86,NTamd64

[EDID_OVERRIDE.NTx86]
%PRODUCTID%=OVERRIDDEN-EDID.Install, MONITOR\DELA0D1

[EDID_OVERRIDE.NTamd64]
%PRODUCTID%=OVERRIDDEN-EDID.Install.NTamd64, MONITOR\DELA0D1

[OVERRIDDEN-EDID.Install.NTx86]
DelReg=DEL_CURRENT_REG
AddReg=OVERRIDDEN-EDID.AddReg, MODE1, DPMS
CopyFiles=OVERRIDDEN-EDID.CopyFiles

[OVERRIDDEN-EDID.Install.NTamd64]
DelReg=DEL_CURRENT_REG
AddReg=OVERRIDDEN-EDID.AddReg, MODE1, DPMS
CopyFiles=OVERRIDDEN-EDID.CopyFiles

[OVERRIDDEN-EDID.Install.NTx86.HW]
AddReg=OVERRIDDEN-EDID_AddReg

[OVERRIDDEN-EDID.Install.NTamd64.HW]
AddReg=OVERRIDDEN-EDID_AddReg

[OVERRIDDEN-EDID_AddReg]
;Base EDID
HKR,EDID_OVERRIDE,"0",0x01,0x00,0xFF,0xFF,0xFF,0xFF,0xFF,0xFF,0x00,0x10,0xAC,0xD1,0xA0,0x51,0x34,0x4C,0x30,0x0A,0x1A,0x01,0x04,0xA5,0x3C,0x22,0x78,0x06,0xEE,0x91,0xA3,0x54,0x4C,0x99,0x26,0x0F,0x50,0x54,0x21,0x08,0x00,0x01,0x01,0x01,0x01,0x01,0x01,0x01,0x01,0x01,0x01,0x01,0x01,0x01,0x01,0x01,0x01,0x56,0x5E,0x00,0xA0,0xA0,0xA0,0x29,0x50,0x30,0x20,0x35,0x00,0x56,0x50,0x21,0x00,0x00,0x1A,0x00,0x00,0x00,0xFF,0x00,0x23,0x41,0x53,0x4E,0x69,0x6F,0x65,0x38,0x50,0x2F,0x74,0x58,0x64,0x00,0x00,0x00,0xFD,0x00,0x1E,0x90,0x22,0xD1,0x39,0x01,0x0A,0x20,0x20,0x20,0x20,0x20,0x20,0x00,0x00,0x00,0xFC,0x00,0x44,0x65,0x6C,0x6C,0x20,0x53,0x32,0x37,0x31,0x36,0x44,0x47,0x0A,0x01,0x2E
;Extension bloc #1, e.g., CEA-EXT, DID-EXT, etc.
HKR,EDID_OVERRIDE,"1",0x01,0x02,0x03,0x12,0x41,0x23,0x09,0x07,0x01,0x83,0x01,0x00,0x00,0x65,0x4B,0x04,0x00,0x01,0x01,0x5A,0x87,0x00,0xA0,0xA0,0xA0,0x3B,0x50,0x30,0x20,0x35,0x00,0x56,0x50,0x21,0x00,0x00,0x1A,0x5A,0xA0,0x00,0xA0,0xA0,0xA0,0x46,0x50,0x30,0x20,0x35,0x00,0x56,0x50,0x21,0x00,0x00,0x1A,0x6F,0xC2,0x00,0xA0,0xA0,0xA0,0x55,0x50,0x30,0x20,0x35,0x00,0x56,0x50,0x21,0x00,0x00,0x1A,0x8F,0xDE,0x00,0xA0,0xA0,0xA0,0x0F,0x50,0x30,0x20,0x35,0x00,0x56,0x50,0x21,0x00,0x00,0x1E,0x1C,0x25,0x00,0xA0,0xA0,0xA0,0x11,0x50,0x30,0x20,0x35,0x00,0x56,0x50,0x21,0x00,0x00,0x1A,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x00,0x98

[DEL_CURRENT_REG]
HKR,MODES
HKR,EDID_OVERRIDE
HKR,,MaxResolution
HKR,,PreferredMode
HKR,,DPMS
HKR,,ICMProfile

[DPMS]
HKR,,DPMS,,0

HKR,,PreferredMode,,"2560,1440,60"
[MODE1]
HKR,,MaxResolution,,"2560,1440,60"

[OVERRIDDEN-EDID.AddReg]
HKR,"MODES\2560,1440,60",Mode1,,"34.0-209.0,30.0-144.0,+,+"

[OVERRIDDEN-EDID.CopyFiles]
;YourColorProfileFile.icm for non-sRGB displays

[Strings]
MFG="EnTech Taiwan"
DISC="Monitor EDID Override Installation Disk"
PRODUCTID="Dell S2716DG (DELA0D1 EDID Override)"
VENDOR="Dell"

 

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jaminjake
2 Bronze

Re: S2716DG, firmware question

I have one of these monitors as well. I love it except when i get that weird invisble line down the middle. I read that NVDIA says that a firmware update from the monitor manufacturer will fix it. I don't see an option to download a firmware update from Dell. Am  I missing something? Turnig off and turning the monitor back on seems to fix it and it seems to happen when my monitor goes to sleep and wakes back up. Is there a fix from Dell for this?

Thanks,

Jake

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koogar
2 Bronze

Re: S2716DG, firmware question

I purchased my S2716DG in June 2018. This also exhibits the bug in the firmware which shifts the pixels over in the middle of the screen. This is a well known issue with this monitor. I don't understand why you won't issue a firmware fix which is available to affected customers. Work with Nvidia this is suppose to be a certified G-Sync monitor!!
_Paul_
2 Bronze

Re: S2716DG, firmware question

Having the same exact problem as two gentlemen above. When can we expect firmware update please?

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JARD1NE
2 Bronze

Re: S2716DG, firmware question

Same problem, would like to see a response about this issue.
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DELL-Jesse L
Community Manager
Community Manager

Re: S2716DG, firmware question

JARD1NE,

 

Do the following:
Turn off the monitor
Unplug the monitor power cable from the wall outlet, 
Wait 2 seconds, plug the monitor AC power cable back in
Turn on the monitor
 

The following have all reported this issue =

Acer Predator XB271HU AUO M270DAN02.6

AOC AG271QG AUO M270DAN02.3

Asus MG279Q AUO M270DAN02.3

Asus PG278QR

Asus PG279Q AUO M270Q008 V0

Dell S2417DG AUO M238DTN01.2

Dell S2716DG AUO M270DTN01.5

Dell AW2518H

HP Omen AUO M270DTN01.5

LG 32GK850G AUO M315DVR01.0

 

This is due to a Nvidia G-Sync hardware design limitation and not fixable via a monitor exchange, monitor firmware update, or monitor driver.

 

 

 

 



 

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