Unsolved
2 Posts
0
555
S3220DGF, screen cracked, #2
I own the monitor in the title and yesterday the screen cracked on me after owning it for less than a month. I was adjusting the screen height and all of a sudden it cracked. Seems odd that this type of action would break the monitor so easily. They have a built in height adjuster so you would think that you could use it without damage. But nope the craftsmanship or lack thereof definitely shows. Bestbuy said there’s nothing they can do and I had to order a new monitor in the meantime. How can this happen when using the functionality the monitor was designed to have? I’d like some answers, thanks. And by the way I’ve moved the monitor up and down before with no issue. Dell says they won't cover accidental damage.
Adoug53
2 Posts
0
February 27th, 2021 11:00
How do I get a repair estimate. Damage is shown in attached photo. Need a quote for insurance, bestbuy said it was cheaper to buy another.