1 Copper

SE2717H, randomly goes black, #2

Currently running on a dual monitor setup with the Dell SE2717H connected directly to my Nvidia GTX 1070 HDMI port.

-Verified cable is working by using on another monitor
-Reinstalled and updated drivers
-Made sure pc power settings are not on PSM (Power Saving Mode)
-Factory reset the SE2717H





1 Reply
Community Manager
Community Manager

Re: SE2717H, randomly goes black, #2

Simplify the setup and retest

* Turn the PC and both monitors off
* Disconnect both monitors from the Nvidia GTX 1070
* Disconnect the power cable and HDMI cable from the SE2717H
* Press and hold in the SE2717H power button for 8 seconds
* Reconnect the power cable to the SE2717H
* Reconnect ONLY the SE2717H to the Nvidia GTX 1070 via HDMI to HDMI cable
* Turn the SE2717H on, then the PC
* Retest