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dakobaa
1 Copper

ST2420L Monitor

Hey

 

I brought the ST2420L Monitor a day or so ago brand new and it has been going well however when I attempted to turn it on it made a sparking/crackling sound. If i touch the power cord at the place it connects into the screen it makes this same sound.. should I be worried?

 

 

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3 Replies
Moderator
Moderator

Re: ST2420L Monitor

Is the cord fully seated into the monitor? Is the other end connected directly to the wall socket?

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dakobaa
1 Copper

Re: ST2420L Monitor

I made sure they were connected properly and not hanging lose from either the wall socket or the monitor.

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Moderator
Moderator

Re: ST2420L Monitor

Get it replaced. If you only have a monitor order number, you should contact Order Support. If your monitor was purchased tied to a Dell PC, contact Technical Support. They will need the following data -
Email Address:
Name:
Shipping Address:
Phone Number:
Monitor Order number or PC Service Tag number:
Monitor 20 digit PPID number:
Reason:
Troubleshooting Done:

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