I currently use a Dell 1800FP. About 2 weeks ago, it got stuck in "D-Sub Power Saving Mode" and I can't get it out of it. I've been reading a lot of posts about this monitor getting stuck when connected via DVI. Am I the only one that can't get it to work with analog? The monitor is connected to a video card that only has an analog connector, so I can't test it out on DVI. I have confirmed it is not a problem with the video card since it works perfectly fine when connected to another flat panel monitor of a different model/brand.
I have already spoke with Dell Tech Support (after being transferred back and forth for over 2 hours). I refuse to speak with them again. They sent me a replacement monitor, which seemed like a refurb, and I still get the same problem.
I've also tried replacing the power and vga cables with no success.
1. What are the keys to do a factory reset on this monitor?
2. Anyone know a fix since it's stuck in D-Sub power saving mode, NOT in DVI power saving mode
Inspiron E1505 Windows 10 / XPS 10 Windows RT
Dimension 8400 Windows 7/8
I have this same problem on one of my 1800FPs. The other works fine. I have dual monitors, so I know it's not the system.
The "bad" monitor will eventually come out of power save mode -- it just takes a few minutes. Does anyone else experience that same behavior with his/her monitor?
The bad monitor is a refurb. One of my others failed completely. Dell sent a warranty replacement -- a refurb -- and that's the one that doesn't want to come out of power save mode.
My solution was to get a new monitor and a new graphics card, just in case. I'd been through 3 (warranty, refurbished) monitors... Dell replaced the graphics card just in case... although one of the original monitors in my dual-monitor setup has worked flawlessly all this time. Anyway, we'll see if monitor #4 and a new video card fix the problem.
Okay this is majorly annoying.
I have just bought a 2001FP and it looks like I am having the same problem but only with DVI.
The panel works fine using the D-Sub connector.
However, if I use the DVI connector and I power the monitor down and leave it for a few hours and then switch the panel back on it will not come out of power saving mode.
Does anyone know of a way - other than rebooting the PC half a dozen times - that forces the problem to go away? I leave the machine working when I go away and would rather not have to slam it into a wall by switching it off at the mains. Also, I tried this morning to reboot six times and it wouldn't pick it up.
I spoke to Dell support last night - interestingly in the UK they keep asking for your asset number and because I just have a Dell monitor and no PC they struggled and there is no option on the ACH system for monitor support - but they didn't know and have suggested calling back during office house to speak to a desktop support person as only the server team were available.
Any suggestions gratefully appreciated.