I have a Dell u2413 monitor. I want to reset it to factory defaults. I go to the monitor control buttons and move to menu>other settings>factory reset. There is no arrow to move to the right column. However, I select (check) the factory reset line and a box comes up asking if I want to reset the montior. the box contains two buttons, NO is blue, and YES is black. However, I cannot move between the buttons. When I select the up or down arrow on my keyboard, it only highlights different icons on my desktop. The cursur disappears behind the box. When I hit Return, the box disappears. Because the NO button is blue, I don't think hitting the Return key reset the monitor. Is there something I am missing?
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You cannot interact with monitor's OSD with your computers' keyboard or mouse... it is done with OSD menu buttons... There will be a green and red icons on OSD menu location (bottom right if you not change it) next to "actual" monitors menu buttons.