jxch
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U2412M, Amazon purchased, image is shifted down about 1cm

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I have the same problem but my screen image is shifted down about 1 cm.

-monitor is U2412M purchased from Amazon

-using Lenovo thinkpad w/ Intel HD graphics

-Windows 7 Pro

-plugged in using Dell supplied blue VGA cord

 

I just received this less than a couple days ago so wondering if I need to just exchange the monitor for a new one.  The vertical positioning adjustment within the display settings is not responding. The horizontal appears to work fine however.

 

Thanks for any input

jc

 

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RE: U2412M, Amazon purchased, image is shifted down about 1cm

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jxch,

Assumimg you are using this in a dual monitor extended desktop setup (laptop screen + U2412M)? In the laptop display properties, does it show the U2412M as 1920x1200 60Hz?

* Press monitor Menu button to open the OSD (On Screen Display)
* Go to Other Settings- Factory Reset
* Choose Reset all settings

Any difference after doing the Reset?



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Technical Support (Desktops, Monitors, Laptops)
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Moderator
Moderator

RE: U2412M, Amazon purchased, image is shifted down about 1cm

Jump to solution

jxch,

Assumimg you are using this in a dual monitor extended desktop setup (laptop screen + U2412M)? In the laptop display properties, does it show the U2412M as 1920x1200 60Hz?

* Press monitor Menu button to open the OSD (On Screen Display)
* Go to Other Settings- Factory Reset
* Choose Reset all settings

Any difference after doing the Reset?



Social Media Support
#IWork4Dell
Technical Support (Desktops, Monitors, Laptops)
0 Kudos