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Lars-Lundberg
1 Copper

U2413 SD Card Reader does not work with Windows 8.1

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My SD-card reader is not working with Windows 8.1. There are no problems with the USB-ports. Any one else with the problems?

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TomCom
1 Copper

RE: SD-card reader on U2413 does not work with Windows 8.1

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I have the Same Problem here too.

The driver above is not working.

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TomCom
1 Copper

RE: U2413 SD Card Reader does not work with Windows 8.1

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I could solve my Problem.

In Device Manager i did change the view to see all Devices (
Disconnectet the USB cable.

Removed the devices with the "USB Device has an illegal/invalid USB Device-description"
Removed the devices with has been using the USB Hub form the Monitor.
Pluged in only the USB cable for the Hub and the Cardreader.


Pluged in all other devices.

Then everything was fine ;-)

Mine is working again too.

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Lars-Lundberg
1 Copper

RE: FIXED - U2413 SD Card Reader does not work with Windows 8.1

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I solved the problem this way:

Remove the the USB to the monitor.

Uninstall the realtek driver.

Insert the USB again and the correct driver will be installed.

 

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Breach
1 Nickel

RE: SD-card reader on U2413 does not work with Windows 8.1

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It uses a Realtek card reader so probably the drivers available for download are not compatible with 8.1. Hopefully Dell will release a 8.1 version soon, or you may try to identify the chip and try with the generic ones:

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

Don't know which one the Dell use though.

[Edit: I think it's this one: USB RTS5159/RTS5138/RTS5176 card reader driver for XP/Win7/Win8/Win8.1]

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TomCom
1 Copper

RE: SD-card reader on U2413 does not work with Windows 8.1

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I have the Same Problem here too.

The driver above is not working.

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RE: U2413 SD Card Reader does not work with Windows 8.1

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Lars-Lundberg, TomCom,

Did you have the chance to test the U2413 Card Reader in Windows Vista or 7? I cannot find anything in the Manual that says the Card Reader is supported in Windows 8/8.1.

We do not offer specific Card Reader driver files. These should come from the operating system.

The U2413 driver page does have a driver for Windows 8. When extracted, open the Win8 folder and it offers the CAT, ICM, and INF files. But these only allow the U2413 to appear in the Device Manager and the Color Profile. They should have nothing to do with the Card Reader since the operating system should load the Card Reader as a mass storage device.

Card Reader Specifications according to the online Manual:
ftp://ftp.dell.com/Manuals/all-products/esuprt_display_projector/esuprt_Display/dell-u2413_User%27s%...

Overview = "The Flash Memory Card Reader is automatically recognized by Microsoft Windows Vista and Windows 7."
Features = "Supports Microsoft Windows Vista and Windows 7 operating systems"
Features = "Mass Storage Class device (No drivers are required under Microsoft Windows Vista and Windows 7)"
General = "Supported OS Microsoft Windows Vista and Windows 7"

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Lars-Lundberg
1 Copper

RE: U2413 SD Card Reader does not work with Windows 8.1

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I did not have any problems with the card reader when I was using Windows 8. I got the U2413 after I installed Windows 8. The problems started when I upgraded to Windows 8.1.

 

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TomCom
1 Copper

RE: U2413 SD Card Reader does not work with Windows 8.1

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Like Lars-Lundberg allready said.
It is the same Problem here.

Windows8 was no Problem. Since i upgraded to Windows8.1 It stoped working.

In Device Manager ist says Error Code 43
The USB Device has an illegal/invalid USB Devicedescription.

The USB Ports working well but the Cardreader doesn't.

To bad, for me was the Cardreader one of the most important things.
Hopefully this is getting fixed.

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TomCom
1 Copper

RE: U2413 SD Card Reader does not work with Windows 8.1

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Like Lars-Lundberg allready said.
It is the same Problem here.

Windows8 was no Problem. Since i upgraded to Windows8.1 It stoped working.

In Device Manager ist says Error Code 43
The USB Device has an illegal/invalid USB Devicedescription.

The USB Ports working well but the Cardreader doesn't.

To bad, for me was the Cardreader one of the most important things.
Hopefully this is getting fixed.

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Breach
1 Nickel

RE: U2413 SD Card Reader does not work with Windows 8.1

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Mine works correctly on 8.1 x64 with the default Microsoft mass storage driver. If you have have installed the Dell CD software you may want to go to Uninstall a program and remove 'Realtek card reader'. Either that or try a different (USB 2.0 / USB 3.0) port.

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TomCom
1 Copper

RE: U2413 SD Card Reader does not work with Windows 8.1

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I could solve my Problem.

In Device Manager i did change the view to see all Devices (
Disconnectet the USB cable.

Removed the devices with the "USB Device has an illegal/invalid USB Device-description"
Removed the devices with has been using the USB Hub form the Monitor.
Pluged in only the USB cable for the Hub and the Cardreader.


Pluged in all other devices.

Then everything was fine ;-)

Mine is working again too.

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Lars-Lundberg
1 Copper

RE: U2413 SD Card Reader does not work with Windows 8.1

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Mine is also working.

 

Thanks!

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