jfranche
1 Copper

RE: FIXED - U2413 SD Card Reader does not work with Windows 8.1

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I am still having this issue.  My memory card reader slots, which I used every day, do not work since upgrading from Win8 to Win8.1 (on my Dell XPS 8700 desktop).

Dell is really doing a poor job in helping customers with things like this.  I also had a problem where my network adapter dropping off after every few hours.  After waiting weeks I finally found a user that figured out that downgrading to Win7 drivers fixed the network problem.

So I figure this might be the same thing?  But I can't figure out what driver to do this with?

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jfranche
1 Copper

RE: FIXED - U2413 SD Card Reader does not work with Windows 8.1

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None of the above makes sense.  Disconnect what USB cable?

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User22550
1 Copper

RE: FIXED - U2413 SD Card Reader does not work with Windows 8.1

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I am having the same problem with my SD card reader not working since Windows 8.1 update. I am using Latitude model E6430. If possible please provide step by step instructions to fix the issue.
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DaveCurtis
1 Nickel

RE: FIXED - U2413 SD Card Reader does not work with Windows 8.1

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I think this is the same problem I am having.

I have a precision laptop which I upgraded from Windows 8 to 8.1.

There is a built-in SD card reader which used to work fine.

When I insert a card in the slot, nothing happens. The card remains invisible in File Explorer.

Please let me know any suggestions.

Regards

 - Dave Curtis

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AnksDell
1 Copper

RE: FIXED - U2413 SD Card Reader does not work with Windows 8.1

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I also am having the same issue.

Dell Inspiron, upgraded from Windows 8 to 8.1 (the decision i thoroughly regret!!!).

The build in SD card reader has stopped working altogether.

Any suggestions are appreciated.

Thanks,

Anks

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Lars-Lundberg
1 Nickel

RE: FIXED - U2413 SD Card Reader does not work with Windows 8.1

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I solved the problem this way:

Remove the the USB to the monitor.

Uninstall the realtek driver.

Insert the USB again and the correct driver will be installed.

 

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Moderator
Moderator

RE: FIXED - U2413 SD Card Reader does not work with Windows 8.1

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Lars-Lundberg,

Remove the the USB to the monitor.
* So you disconnected the USB upstream cable from the bottom of the monitor?

Uninstall the realtek driver.
* Since Realtek is also the name of the audio card, do you remember the exact name of the item you uninstalled in the Device Manager?

Insert the USB again and the correct driver will be installed.
* So you reconnected the USB upstream cable to the bottom of the monitor and let windows "find new hardware" and automatically load a driver?



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DaveCurtis
1 Nickel

RE: FIXED - U2413 SD Card Reader does not work with Windows 8.1

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I think we're not really talking about an external SD reader which plugs into a USB port. We're talking an internal SD reader. There is just a physical slot in the laptop which the card can slide into. It seems like there's a few of us who have one of these and find it used to work but now it doesn't, Perhaps related to Windows 8.1. It seems that nobody has a fix at the moment so I suppose we'll just have to wait for Dell. It would be nice if they could explain the situation so we'd all know there was no point trying to fix it ourselves.

For now, it looks like I should buy an external reader.

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Moderator
Moderator

RE: U2413 SD Card Reader does not work with Windows 8.1

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DaveCurtis,

Now I am confused. This thread was for discussing the U2413 monitors internal card reader. It sounds like you are referring to laptops internal card reader?



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DaveCurtis
1 Nickel

RE: U2413 SD Card Reader does not work with Windows 8.1

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Oops, sorry, you may be correct. I saw somebody refer to a USB port and I thought they were talking about an external card reader. Yes, I am talking about an internal reader on a (precision) laptop.

On the other hand, it seems like I do have exactly the same problem as other people are experiencing and I gather that as yet there is no solution for it?

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