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U2414H DisplayPort Daisy Chain problems
Hi,
I have same problems with my brand new 3 X U2414H Dell monitors like others described in :
http://en.community.dell.com/support-forums/peripherals/f/3529/t/19566131
http://en.community.dell.com/support-forums/peripherals/f/3529/t/19563839
I have read in details above mentioned forum posts before I wrote this post.
Since 3 days I was trying to find reason why I can't run my monitors in this 3 monitors DP chain (by the way same happened in Windows 8.1 and Ubuntu)
In my case only first monitor in chain can work, next two monitors are of (black).
Catalyst can recognize all 3 monitors but I cant run next two monitors in chain,
Even I can't run my chain using power off mode for monitor and restart trying to be detected.
I'm very worried what should I do with this 3 pieces of monitors ?
Looks like they have hardware or their bios errors and problems.
I hope that since that discussion started (examples of two chain of posts) any solution has been found !
Looking forward for prompt reply !
DELL-Chris M
Community Manager
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April 13th, 2015 19:00
You cannot have Dell in your username. Changed it.
* What are the 20 digit serial numbers and revision numbers (A00) from all three U2414H?
* Did you buy these directly from Dell?
Monitory_2414
3 Posts
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April 13th, 2015 23:00
Hello,
I'm same person who made this post as a krzpal. I don't know why but I can't login to my old login and password.
Regarding serial numbers:
Monitor1
CN-09TG46-74261-48M-0AYL
REV A01
Monitor2
CN-09TG46-74261-3C7-3FPL
REV A00
Monitor3
CN-09TG46-74261-44A-06DL
REV A01
1 monitor was bought directly in Dell and two in local distributor in Poland.
Monitory_2414
3 Posts
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April 14th, 2015 02:00
DELL-Chris M
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April 14th, 2015 06:00
If purchased new from Dell, it should have been a newer revision? A reseller will never have the newest revision. Get them all exchanged.
Monitor1 CN-09TG46-74261-48M-0AYL REV A01 August 22, 2014
Monitor2 CN-09TG46-74261-3C7-3FPL REV A00 December 7, 2013
Monitor3 CN-09TG46-74261-44A-06DL REV A01 April 10, 2014
* Go back to the top of this Monitor Forum
* Open FAQ Monitor
* Open "No Service Tag? Exchange instructions?"
Monitory_2414
3 Posts
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April 14th, 2015 11:00
Monitor1 purchased from Dell - 15-04-2014
Nr klienta: PL2719431
Data zamowienia 15-04-2014
Nr zamowienia: 171774667
Two next purchased from redcon.pl
Monitor2 purchased 30-09-2014
Monitor3 purchased 06-02-2014
Now really I don't know exact information which from Dell ?
After this time I don't think that they will exchange me for new ones.
Having all details about this monitors can you confirm any errors in this serial no ?
Maybe Dell will exchange me all 3 monitors ?
How to run this procedure?
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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April 14th, 2015 15:00
After this time I don't think that they will exchange me for new ones.
* You need to ask them. If they refuse, read my FAQ per above post for instructions on how to get Dell in your region to exchange them.