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fisherkulo
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U2414H, flickers

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Hi

My U2414H after 2 weeks holiday does not work (flickers)

Flickers:
- In test mode (red, blue, green)
- Plugged in with HDMI, different HDMI, without HDMI (just power cord)
- Plugged in with a different, solo plug
- Connected via HDMI to a different laptop

Few months out of warranty. I left it in a (heated) house for 2 weeks while I was on vacation.

Can it be fixed?

Photos:

https://ibb.co/8mkwQd6
https://ibb.co/Z8r2BHc
https://ibb.co/rynBWxz
https://ibb.co/C56Ym3q 

Videos:

https://vimeo.com/user98395327/review/335591255/a64eef3116

https://vimeo.com/user98395327/review/335591269/5e46aeb83e

Many thanks for any and all help!

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1 Solution

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Moderator
Moderator

Re: U2414H, flickers

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Unfortunately, no. Dell does not repair monitors. So we could not know what component has failed.

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3 Replies
Moderator
Moderator

Re: U2414H, flickers

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Read this.

Try this =

* Disconnect every cable from the U2414H (including power cable)
* Press and hold the U2414H power button for 8 seconds
* Wait 10 minutes
* Reconnect only the power cable to the U2414H
* Run the stand alone U2414H Built-in Diagnostics (page 58). If the flicker happens during the Built-in Diagnostics, some internal component has failed

 

fisherkulo
1 Nickel

Re: U2414H, flickers

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I have done as instructed - the same problem occurs when Built-in Diagnostics are run.

It was 6 months out of warranty when it failed Smiley Sad

Any ideas on what could have failed internally? 

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Moderator
Moderator

Re: U2414H, flickers

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Unfortunately, no. Dell does not repair monitors. So we could not know what component has failed.

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