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March 29th, 2018 03:00

U2415, Purple vertical line

I have this purple line on my U2415 (ran the test positive faulty), what is the next step, will Dell replace the monitor?  It was bought on March 2nd.  

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54.2K Posts

March 29th, 2018 05:00

 

After you have "Factory Reset" the monitor, we need to see pictures of the BID (Built-in Diagnostic) colored screens showing the issue. Go here for instructions.

 

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