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December 1st, 2016 18:00

U2415, computer HDMI to mDP cable not working?

hp envy dv6
win 10 home
intel hd graphics 4000
U2415 s/n CN-OCFV9N-74261-69H-48PS
HDMI out of computer
mdp into monitor

I just got this monitor and am trying to install it. My laptop has no dp/mdp port so I got a HDMI to mdp cable but no communication to monitor. Do I have to use HDMI toHDMI cable? Have done hard boot etc. Sorry for such a basic question. Thanks in advance.

Community Manager

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54.2K Posts

December 2nd, 2016 07:00

A computer HDMI out port cannot upconvert to a monitor DP/mDP in port via a straight cable. What you bought is designed to do the opposite =
computer DP/mDP out port to monitor HDMI in port

You should connect in this way =
computer HDMI out port --> HDMI to HDMI cable --> U2415 HDMI in port

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