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February 17th, 2017 08:00

U2417H, Used, Weird black spot along the bottom bezel

I just purchase this monitor from a reseller today and I begin to notice these weird black spot along the bottom bezel, this problem occured when I set the brightness to 40 and below. Is this normal?

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February 17th, 2017 09:00

The factory default for Brightness and Contrast on the U2417H is 75%. Any deviation from that could cause issues. Since this was purchased used from a reseller, there could be other changes that the prior customers made. You should open the OSD (page 42), go to Others and Factory Reset it. Then, any Brightness changes should be made in the video card display control panel.

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February 17th, 2017 11:00

Hi, Thanks for the reply, this monitor is not used. But I've tried your suggestion and these black spots is less noticeable now.

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