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March 14th, 2019 23:00

U2417H, dual, DDM changes affect both monitors

Hey Guys,

i got 2 U2417H-Monitors and my Laptop in Docking station. What i sometimes like to do is to change the settings of only one of the Dell-Monitors. Like one to "Paper" and one to "Standard" or so.

 

Whenever i change the setting of manual mode of one of the monitors, it changes the second one to this setting, too. This occurs only if i change the manual mode setting. I still can seperately adjust brightness and so on.

Is this a Bug or a Feature?

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54.2K Posts

March 15th, 2019 05:00

* For my notes, click my name and private message me the U2417H service tag numbers
* What laptop model?
* What operating system?
* What dock model?
* Are these U2417H setup using the MST daisy chain?
* Instead of using DDM, press the U2417H Menu button to open the #1 U2417H Menu OSD- Color- Preset Modes. Then change it to Paper. Does doing this also change the #2 U2417H Menu OSD- Color- Preset Modes?

 

425 Posts

March 15th, 2019 11:00

Depends. Assuming you are using the latest version of DDM (if not you should get it - currently b.1942), and you have checked "Enable display matrix control" then its a feature. If you don't have that option checked, it sounds like a bug.

March 18th, 2019 01:00

Thanks alot, Matrix was enabled. Works now fine

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