Hi, I bought the Dell U2515H about a month ago, a day later I checked the warranty status but the service tag number was not found in the database, I thought it probably haven't registered into the database yet because I just bought it. but after a month, the service tag number still return no warranty status. is this normal? I am in Indonesia.
no, I bought it from a computer store called "anandam computer"
is it okay to post my SN here?
the 3 last digit was A03
in the back panel it says manufacturing date was april 2017
So they had it on their shelves for at least 5 months. A03 is the latest revision I have seen out here. Because you bought the monitor from a reseller, the express service code and tag may have originated in another region of the world which is why the Dell website in your region cannot see it. You need to contact Technical Support for your country. You will then need to email that Technical Support representative a copy of your sales invoice and a picture of the product with service tag number. Once they receive those pictures, they will call you back. While you are on the phone, they will then contact the Dell Tag Team.