Unsolved
This post is more than 5 years old
3 Posts
0
4294
U2518D, Backlight bleeding
Hello,
U2518D problematic monitor is on the left side, on the right is u2515h for comparison.. i have 2x u2515h and both are almost the same.. so u2518d is huge disappointed compared to my old monitors.
- New monitor
- Settings restored to defaults
- Diagnostic mode
Lights ON:
Lights OFF:
is this monitor eligible for exchange ?
bleed covers almost 30% of the monitor in default settings..
DELL-Chris M
Community Manager
Community Manager
•
54.2K Posts
0
February 9th, 2018 18:00
* Go back to the top of this Monitors Forum
* Open FAQ Monitor (updated 2/6/18)
* Open "Backlight or Color/Tint uniformity policy"
kapus
3 Posts
0
February 10th, 2018 00:00
And what part should i be reading there ?
i did look at that before i posted, and compared to U3415W my monitor is way worse.
U3415W both sides look like my right side and my right is not that bad. The left one is the problem.
DELL-Chris M
Community Manager
Community Manager
•
54.2K Posts
0
February 10th, 2018 06:00
Show me that U2518D with Lights On, showing the standard Windows desktop.
kapus
3 Posts
0
February 10th, 2018 10:00
Middle one is u2518d
DELL-Chris M
Community Manager
Community Manager
•
54.2K Posts
0
February 11th, 2018 15:00
In my opinion, it should be exchanged.