I have a problem with updating the firmware. It stucked at "verifying update..." phase for more than 30 minutes now and it does not move at all.
What should I do?
Cancel out of it, get back to the Windows desktop, reboot, try again.
So I closed the application, rebooted system, started the update again and the result is the same:
1) preparing monitor for update - OK
2) updating - OK
3) verifying update - fail, stuck
Also it stucked on the exactly same place like before and it is right after the "update" process is finished, so progress bar didn't move a bit in the "verifying update" part.
Not sure what to say. I have not seen any other user report that they could not update the firmware. Netopir123123 has tried it, or they were successful. So we know the file itself is sound.
Ok, so after 3 "unsuccessful" attempts, there was no other way than turning off the monitor. No buttons on monitor worked, and even after I did shut down PC, monitor LED was still on, so I unplugged power and repluged. Surprisingly, monitor turned on and it shows the firmware version M2T103. I don't know if I should try to do a clean update of the firmware again (maybe with other PC), when the monitor seems to work correctly.
And as it is not solved this problem, there will have to be another firmware (or something) anyway.
So this firmware M2T103 solved the problem with green color, but as far as tearing/stuttering, this problem is not solved and it is exactly as with M2T101.
Also this is a photo, where the update process stucked every time:
In my case moving to this monitor from a 1280x1024 one removed the option for the XPS8900 system to go into standby - not sure why this is. The Nvidia control panel wouldn't open but another forum suggests it's because the HDMI cable is plugged into the PC box rather than the Nvidia GTX750Ti card directly - I've yet to get a cable with the right connectors to try this. See my post on the win10 board for more detail. Apparently, and according to some note I got from a Dell employee, there is no real 1 to 1 Dell support on here, just an exchange of views from users! Some after-sales service! On the website I can't access support on the monitor because the site demands an order number whereas I bought it from a reseller.
Did you manage to get a "real" fix for the tearing and/or stutter issue.
I am waiting on my 2rd replacement. My original monitor had these issues as well, but using CRU setting the refresh rate to 60.002 hz it worked "fine" (Vsycn enabled) until some update. Either windows, gfx or whatever...
Monitor died on the firmware upgrade. Replacement had bad pixel errors.
I'm having the same issue with all 3 U2518D's that I have purchased.
I'm using GTX 770 via DisplayPort. It also happens with Xbox One S and Xbox One X via HDMI.
Can we get a response from Dell on this?