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U2711b, yellow spot

Hello. I had a yellow tint on the whole monitor. Especially good video is the yellow spot in the highlighted area. What could it be? White balance is now incorrect.

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Moderator
Moderator

RE: Dell UltraSharp U2711b - yellow spot

Being a 7 year old monitor. No telling how many operating "hours" are on it.
* Open the OSD (On Screen Display) -Other Settings
* Choose Factory Reset -Reset All Settings (page 29)
* Then post some pictures of the standalone Built-in Diagnostics screens (page 39)


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RE: U2711b, yellow spot

self-test mode does not work

Opened the test pictures on the computer

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Moderator
Moderator

RE: U2711b, yellow spot

Looks like you have some image retention and also some yogore/mura smearing defect. You can try to run the LCD Conditioning (page 30). But it may not help this old monitor. Might be time to replace it.


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RE: U2711b, yellow spot

Did not help. Replace the matrix? Where can I buy a matrix? Or it can not be changed?

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Highlighted
Moderator
Moderator

RE: U2711b, yellow spot

Don't know what you mean by "matrix". I think you mean the panel itself. Dell does not repair monitors, sell monitor components, or have disassembly documentation. Your only option is to look for spare parts on eBay or craigslist.


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To help us troubleshoot, please send us the Dell service tag number via a private message
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RE: U2711b, yellow spot

Dell *** samsung and lg sell panels for replacement in monitors, and you are not!

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