ogiunto
1 Copper

U2713H, Problem vertical lines

Hello,

I have a monitor U2713H from 2 weeks (is a Rev A07 July 2014) connected with cable supplied DVI-D.

After some time that it's on vertical lines appear and the OSD menu and power button are locked to turn it off I have to unplug the power cord.

I reinstalled windows 8.1 (64bit)  and updated the driver from the Dell website. I also tried changing the video card.

Thanks

  

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Moderator
Moderator

RE: U2713H, Problem vertical lines

Good troubleshooting. Sounds defective. Contact Dell Italy Technical Support and get it exchanged. For my notes, what is the 20 digit serial number?

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ogiunto
1 Copper

RE: U2713H, Problem vertical lines

Thank you

The serial number is CN-0C6F0K-74261-47F-0C5L

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