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October 29th, 2014 04:00

U2713HM, ghosting/noise/artifacts on moving images

I have the monitor for about 9 months now. I noticed from the start that there is a fine noise grain and "artifacts" when viewing moving images (video, movies, youtube, even when scrolling certain webpages). It is especially visible on blurred parts of the videos, even more if the resolution is smaller than HD.

I ran the Self-Test and BID, but since the problem is present when things are moving on screen, it yield no results. Here is the info needed:

S/N: CN-07JNY5-74445-37B-979S          A00

Windows 7, GTX 780 Gainward, connected via DVI

I tried connecting monitor to a different computer, but the problem still persists (this one was Radeon GPU)

Since taking photos of this problem is difficult, is there a way to send you a video showing the problem?

Thx in advance!

Community Manager

 • 

54.2K Posts

October 29th, 2014 11:00

Upload the video to youtube and send us the ink. After resetting the monitor to Factory Defaults in the OSD (On Screen Display), you need to test in all seven Preset Modes.

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